Machine washable, cool iron, DO NOT DRY, mild detergent OR HAND WASH delicately

Q: What are the benefits of using a silk pillowcase?

A: Silk Pillowcases provide several benefits for your skin, hair, and overall sleep quality. Silk is a soft and gentle fabric with naturally temperature-regulating qualities. A silk pillowcase can help promote healthier skin and hair along with better, more restful sleep.

Q: Is a silk pillowcase good for your hair and skin?

A: Silk is a soft and natural material that helps reduce friction between your skin and the pillow. The reduced friction can help prevent hair breakage and unwanted lines from forming on your face.

Q: How long does a silk pillowcase last?

A: Our silk pillowcases are made from grade 6A mulberry silk, which is known for its luxury and durability. With proper care, our pillowcases can last several years. To extend the life of your silk pillowcase, it's important to hand wash it with a gentle detergent and air dry.

• Standard: 20″ x 31″ - (51cm x 81cm)

• King Size: 20″ x 38″ - (51cm x 107cm)

overview

e currently offer free shipping to the United States, United Kingdom, Australia and Canada. Our warehouse is located in Florida.

All orders are processed within 1 to 3 business days and shipped out using a fully tracked courier service.

Rest-assured we are doing everything in our power to get your order to you as soon as possible, Once your order is dispatched, depending on your country or region, transit time is between 3 to 10 business days. Please consider any holidays that might impact delivery times.

Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item in a single order and received only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 1 to 2 business days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@shops-support.net if you believe you have provided an incorrect shipping address.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

By email: support@shops-support.net

By visiting our Contact Form: Contact Form

By phone: +91 7982238920

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM EST

• If you have any issues with your order, please contact us via this Contact Form within 07 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.

• There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.