• Wash before first use. Use color safe detergent and machine wash warm with similar colors. For maximum absorbency, avoid excessive use of fabric conditioners. Tumble dry low. Do not bleach. After your first few washes, Towels will feel even softer and become more absorbent.

  
  

Q. Can I use bleach on my towels/washcloths/bath mat?

No. The bleach can discolor the towels and blemish the fabric.

Q. Will skincare/makeup products with benzoyl peroxide bleach the towels?

Yes. If you do have products with those ingredients, we recommend using our white towels.

Q. Can Luunia monogram or embroider my towels?

No.

Q. Do your towels pill?

Nope. Our towels, bedding and clothing are all warrantied against pilling, abnormal rips and tears, and workmanship defects.

Q. Do you use any harmful dyes or chemicals?

We typically avoid dyes, but when needed, we only use responsible dyeing practices and ensure all of our products are free of harmful chemicals.

• 100% Cotton

• 600 GSM

• Zero Twist Technology

• Elevated Design

• Comes with

• 2 bath towels(30" x 58")

• 2 hand towels(20" x 30")

• 4 washcloths(13" x 13")

overview

e currently offer free shipping to the United States, United Kingdom, Australia and Canada. Our warehouse is located in Florida.

All orders are processed within 1 to 3 business days and shipped out using a fully tracked courier service.

Rest-assured we are doing everything in our power to get your order to you as soon as possible, Once your order is dispatched, depending on your country or region, transit time is between 3 to 10 business days. Please consider any holidays that might impact delivery times.

Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item in a single order and received only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 1 to 2 business days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@shops-support.net if you believe you have provided an incorrect shipping address.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

By email: support@shops-support.net

By visiting our Contact Form: Contact Form

By phone: +91 7982238920

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM EST

• If you have any issues with your order, please contact us via this Contact Form within 07 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.

• There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.