Q: My blanket is pilling! What should I do?

A: Pilling is a natural process that occurs with all fabrics over time and is not a sign of poor quality. Pilling occurs at the microscopic ends of the fibers that make up your blanket, where the ends of one fiber can rub together and get tangled with the ends of another fiber over time, create a little bump or 'pill'. Durable fabrics like denim, cotton, and polyester will hold up well over time, but will still experience occasional pilling. The best way to remove pills is using a pill shaver, pill comb, sweater stone - start with the lightest grit possible and increase as needed. Regular machine washing and tumble drying can increase the pilling process due to the friction caused during washing, so wherever possible we recommend spot-cleaning. However, pilling will eventually disappear over time as all the excess fiber ends are removed / fall off over the course of use.

Q: How should I wash my Knit blanket?

A: Because the friction of your washing machine can cause pilling, we recommend spot cleaning if pilling is bothersome to you. Knit blankets can also be dry-cleaned if that is preferred.

Unlike blankets filled with beads or plastic, Knit weighted blankets can be machine washed on a delicate cycle and tumble dried if necessary (they can also be laid flat to dry on top of a towel).

Q: What is Knit blanket made of?

A: The outer shell is breathable jersey polyester (like your favorite T-shirt, but softer!), and the inner filling is recycled polyester fluff. The recycling process for plastic bottles basically creates a fabric 'fluff' which is then used to fill our blankets. We firmly believe that recycled polyester is more sustainable than cotton due to the lower water usage and use of upcycled materials

Q: Are Knit blankets good for hot sleepers?

A: The Knit is a fantastic option for hot sleepers or for anyone who finds themselves sweating under traditional weighted blankets that trap body heat. It's open-knit design allows for superior breathability.

Q: Why are weighted blankets smaller than my bed?

A: Unlike regular blankets, weighted blankets are designed not to drape over the sides of your bed. If weighted blankets did drape, they would apply significantly more pressure and may feel uncomfortable.

From tiny paws to big daddy bears, there’s a perfect size to keep everyone cool and rested. Here’s a handy guide to help you decide.

Small: 12 lbs, 44” x 60” (ideal for adults who weigh 120-160 lbs.)

Medium: 16 lbs, 48” x 72” (ideal for adults who weigh 160-200 lbs.)

Large: 22 lbs, 60” x 80” (ideal for adults who weigh 200+ lbs., as a blanket for two, or as a bed blanket on Queen beds or larger)

XL: 28 lbs, 80” x 80” (ideal blanket for couples or covering a King size bed)

Please note the blanket will not drape over the sides of your bed as that could make the blanket feel uncomfortably heavy)

overview

e currently offer free shipping to the United States, United Kingdom, Australia and Canada. Our warehouse is located in Florida.

All orders are processed within 1 to 3 business days and shipped out using a fully tracked courier service.

Rest-assured we are doing everything in our power to get your order to you as soon as possible, Once your order is dispatched, depending on your country or region, transit time is between 3 to 10 business days. Please consider any holidays that might impact delivery times.

Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item in a single order and received only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 1 to 2 business days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@shops-support.net if you believe you have provided an incorrect shipping address.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

By email: support@shops-support.net

By visiting our Contact Form: Contact Form

By phone: +91 7982238920

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM EST

• If you have any issues with your order, please contact us via this Contact Form within 07 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.

• There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.